![]() Sending images (also known as MMS) is not supported when sending to international phone numbers. You can only send one image at a time.While composing a new SMS or replying to an existing conversation, you can use these features: Send images (JPG, PNG, and GIF files) How to reply to an existing SMS conversation Desktop client or Zoom PWA: Press the Enter key.Note: If the contact has several phone numbers, click the right arrow icon to view and select the number to send SMS to. If the recipient is in your contacts directory, the number will be replaced by the contact's name, otherwise, it will remain a phone number. You can add up to 10 contacts / phone numbers. In the To field at the top, enter a name or phone number to search through your contacts directory, or manually enter a phone number.Click or tap the compose icon below the SMS tab.Note: If you are not seeing the SMS tab, make sure the prerequisites are met. Sign in to the Zoom desktop client, mobile app, or Zoom PWA.The system will automatically call those emergency phone numbers for you after a 10 seconds countdown unless you cancel the call. Note: If you are sending an SMS (text) or group SM (text) to US and Canada emergency phone numbers, you will receive an error message stating that text to emergency service is not available, and instead to call those numbers. Note: SMS is not supported on desk phones. Zoom desktop client or mobile app, version 5.4.7 or higher.Note: International SMS doesn't support sending images. International SMS enabled by your admin for sending to SMS messages to international phone numbers.Only sending from US or Canada phone numbers is supported.Toll-free phone numbers don't support SMS.SMS with other calling plans may incur charges.Zoom Phone Metered, Unlimited, or Pro Plan users can send and receive SMS with any US or Canadian telephone number domestically.Extension-only phone users cannot use SMS.SMS enabled by your admin, if disabled user will not be able to receive SMS.View phone numbers involved in the SMS conversation.How to reply to an existing SMS conversation.Contact your admin, if you are unable to send SMS to those locations. Note: If you disable location services, your admin can prevent you from sending SMS to certain locations. ![]() You can also use SMS with a call queue or auto receptionist. Zoom Phone SMS allows you to send and receive text messages (SMS) using the Zoom desktop client, mobile app, or Zoom PWA.
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